One of the beauty shops near me has had a sign out for ages advertising half price waxing on Mondays and Tuesdays so last week I rang up and booked in for today. When I made the appointment, I mentioned the half price special.

So today I get a phone call asking if I can come in early. I told her I couldn't because I was leaving work early anyway, then I said I'd try to get there five minutes or so early. She said, so I'll expect you at 4.45 then and hung up. My appointment was for 5 o'clock. I thought about rocking up at 5 anyway but then realised she had the power to cause me pain.

I got there 10 minutes early, got shown into the room and prepared myself then waited for about 10 minutes for her to come back. So much for being early. She waxed my legs and it really bloody hurt. When I first started getting my legs waxed, I went to a girl in Hobart who was brilliant - it didn't hurt at all. Then, when I lived in St Kilda, I'd go to the Russian women who hurt like hell. But the girl today was so rough, it even hurt when she was scraping the waxy spatula thing up my legs. Not good.

So after the waxing I went to pay and she charged me full price. I said to her that it should be half price and she said they don't have that special any more. I didn't say anything, but should have since I'd asked about it on the phone. She said they'd taken down the sign and were having new specials. As I was leaving, I noticed the half price sign still on the door. But what could I do? I wasn't prepared to haggle over the price with her.

I was furious. I feel so ripped off. It wasn't that much money but I hate people who do things like that. She is stupid anyway - there are so many beauty places in this neighbourhood that I'm certainly never going back there. I think I might call Consumer Affairs tomorrow.

Right now, I'm tired and cranky and feel like crawling into bed but I won't. I'll go to boxing class instead because I'm a trooper.